Centrica – Senior Leader Development Programme

ELECTIVE MODULE Managing Self

ELECTIVE MODULE Managing Self

Leading with Emotional Intelligence (EQ) Aim

Mindfulness in Leadership Aim

Your mind is all you have. How you perceive the world, different events and people changes your choices, actions and relationships. In this elective module you will use a simple, but radical, mindfulness model developed with British Association of Mindful based approach (BAMBA) in simulated work situations to explore how mindfulness can benefit strategy, decision making, team building, delegating, innovation, collaboration and conflict resolution. Learning objectives 1. Understand the myth of mindfulness as simply a relaxation and resilience tool. Move to another broader and more useful understanding of mindfulness which logically connects to the practical application of mindfulness in the organisational context. 2. Use mindfulness in a learning setting, where it is safe to explore and experiment, to find out what tools will be most impactful when back in the work environment. 3. Apply the practice of mindfulness to different situations, make different choices and see how outcomes change. Practice • Explore your mind to whatever depth feels appropriate to you – you might feel uncomfortable but also exhilarated. • Meditation and exploration of why you might think you can’t. • Mindful writing using a part of your brain that is not accessed through talking. • Mindful walking by engaging the somatic system. • Mindful talking noticing how trust builds and diminishes in relationships. • Mindful group work and observing how our interactions effect each other. Action plan • Make a commitment to embedding personal mindfulness practices in everyday activity. • Develop a personal set of mindfulness practices that can be used in work. • Practice self-correcting mechanisms to ensure you apply what you’ve learnt. • Be able to demonstrate to others how mindfulness has the potential to change outcomes.

Explore how your self-awareness and empathy positively impact the behaviours, attitudes and self-regard of the team and how managing an emotional intelligence ‘bank balance’ can enable you to manage yourself and lead others to enhance

relationship dynamics at work. Learning objectives

1. Understand your own and others’ emotions and their impact on performance. 2. Improve interpersonal skills to achieve better relationships with colleagues. 3. Develop your emotional ‘bank balance’ through empathetic communication and increased rapport with colleagues. Practice • Through discussion and self-reflection you will explore PSI’s framework for emotional intelligence and the components that make up EQ. • Group discussion and individual reflection will explore • Reflections on self-awareness and examples of instances of low EQ and high EQ in relationship management. • Explore how you can build stronger relationships with colleagues, recognise different behavioural styles and be more accommodating, empathetic and constructive. • Share experiences of conflict and ‘difficult’ behaviour and discuss practical ways to manage this effectively. Action plan • You will be able to build on your personal development plan using the tools from the session. • You will leave with a toolkit of practical and personal techniques that you can use in the workplace to help you develop your EQ skills and improve relationships.

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