Organisational Report
Contents
Introduction
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The evolution of thinking on Organizational Resilience
9
The Organizational Resilience ‘Tension Quadrant’
10
Preventative Control Mindful Action Performance Optimization Adaptive Innovation Organizational Resilience – finding fit, managing tensions and avoiding erosion 16 Finding Fit Managing Tensions Avoiding Erosion Introducing the 4Sight methodology 20 Foresight Insight
Oversight Hindsight Combining PDCA and 4Sight
23
Conclusion
25
Appendix 1: Approach
26
Appendix 2: Case studies
27
Infosys (India) Baiada (Australia) NxtraData (India) SAP (Germany)
Ciena (USA) References
43
Appendix 3: Tables of the articles included in the rapid evidence assessment 46
Organizational Resilience | BSI and Cranfield School of Management
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