Organisational Report

Contents

Introduction

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The evolution of thinking on Organizational Resilience

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The Organizational Resilience ‘Tension Quadrant’

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Preventative Control Mindful Action Performance Optimization Adaptive Innovation Organizational Resilience – finding fit, managing tensions and avoiding erosion 16 Finding Fit Managing Tensions Avoiding Erosion Introducing the 4Sight methodology 20 Foresight Insight

Oversight Hindsight Combining PDCA and 4Sight

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Conclusion

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Appendix 1: Approach

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Appendix 2: Case studies

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Infosys (India) Baiada (Australia) NxtraData (India) SAP (Germany)

Ciena (USA) References

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Appendix 3: Tables of the articles included in the rapid evidence assessment 46

Organizational Resilience | BSI and Cranfield School of Management

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