Resilience Reimagined: A Practical Guide for Organisations

We offer two ways in which leaders can self-assess their current resilience and chart their journey to improvement.

Figure 6: An organisation’s self-assessment of its ‘normal’ and COVID-19 response profiles

Progressive

SELF-ASSESSMENT Using the strategic tensions model, an organisation can self-assess its unique profile that is usually made up of some combination of all four core resilience strategies 1 . Figure 6 shows an organisation’s self- assessment of its profile based on a Strategic Tensions Assessment Tool (STAT) survey sent to a cross-section of over 100 employees. We asked; • What was your organisation’s profile prior to COVID-19? • What does the profile need to look like in the future? The organisations perceived normal ‘as is’ profile is on the left, and its’ future ‘to be’ profile is shown on the right. A STAT survey enables leaders to gain insight into how colleagues, employees, and stakeholders perceive organisational resilience – how it works now and how they imagine it working in the future. This understanding helps organisations to: • surface differences of mindset and approach across individuals and groups (which can be profound).

PRE COVID-19 ‘NORMAL’ PROFILE

61.0

Consistent

Flexible

50.5

82.5

65.5

Defensive

Progressive

FUTURE ‘TO BE’ PROFILE

90.9

Consistent

Flexible

82.4

76.1

30.4

• agree on a fit for purpose approach. • surface and manage strategic tensions. • identify blind spots and risk factors.

Defensive

42 Resilience Reimagined: A practical guide for organisations