Resilience Reimagined: A Practical Guide for Organisations

Acknowledgements

CONTRIBUTORS Rick Cudworth, Deloitte; Neil Bourke, Deloitte; Lord Toby Harris, National Preparedness Commission. INTERVIEWEES AND FOCUS GROUP PARTICIPANTS With special thanks for their invaluable contribution to the report: Nathan Bostock, Santander ; Prof. Brooke Rogers OBE, King’s College London ; Debra Charles, Novacroft ; Sue Douthwaite, Chair of International Advisory Board Queens University ; Andrew Haines, Network Rail ; Jeremy Haworth, JH International Resilience Ltd ; Graham Honeyman, Sarach Steel Technologies Ltd ; Helen Hunter- Jones, Pay UK ; Russell Jackson, Bank of England ; James Jamieson, Local Government Association ; Amy Lee, Bank of England ; Ian Marchant, Thames Water ; Julian Richardson, Parhelion Underwriting Ltd ; Dr Roger Miles, Behaviour at Risk Insight ; Rob Shaw, Mercury Technology ; Lila Thompson, British Water ; Paul Williams, Bank of Englan d; plus other contributors from global organisations who requested not to be named.

DELOITTE’S RESILIENCE LEADERS CLUB We would like to thank the following members of Deloitte’s Resilience Leaders Club for the roundtable discussions which have influenced this report: Thomas Buchanan; Dave Cope, Palo Alto Networks ; Nick Fuller, BNY Mellon ; Rob MacFarlane, Cabinet Office ; Ed Sherley-Price, Visa Europ e; Paul Skirrow, EDF Energy ; Nick West, bp ; plus other members who requested not to be named. We would also like to thank the following people for their conversations, insights and examples that helped to shape our thinking: Andreas Burgstaller, European Central Bank ; Glenn Calverley, Central Bank of Ireland ; Lester Coupland, Cranfield University ; Ruth Denyer, Netflix ; Robert Hall, Resilience First ; Professor Jim Harris, Cranfield University ; Dr Simon Harwood; Cranfield University ; Dr Marie Laure Hicks, Royal Academy of Engineering ; Dr Simon Jude; Cranfield University ; Katie Mowbray; Seth Schultz, T he Resilience Shift ; Dr Alexandra Smyth, Royal Academy of Engineering ; Professor Kim Turnbull-James, Cranfield University ; Alison Whaley, Cranfield University .

50 Resilience Reimagined: A practical guide for organisations