Roads to Resilience
Table 7.1 The five principles of resilience and their components
Risk Radar
• high involvement • constant vigilance
• avoid complacency • challenging questioning
Resources and Assets
• risk appetite • limit dependencies
• build flexibility • scenario planning
Relationships and Networks
• shared purpose and values • no-blame culture
• open communication • customer focus
Rapid Response
• decisive and appropriate actions • identified teams and processes
• empowered responses • rehearsed reaction plans
Review and Adapt
• structured learning • near-miss reporting
• independent reviewing • desire to improve
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Roads to Resilience: Building dynamic approaches to risk to achieve future success
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