The Need for Organisational Resilience Chapter-6
the centre-of-gravity. Where it mattered – Panzergruppe Kleist – supplies were made
available, in abundance. Logistical challenges such as the number of roads in the staging
area of the Ardennes were prioritised and, if necessary, improvisation replaced a
bureaucratic logistical planning system. The jerrycan may have done its bit. Mobile forces
who were cut off from continuous logistics for whatever reason, were able to ‘carry’ safety
stocks of fuel with them.
In business, a trend towards JIT has received extensive attention, and certainly provided
organisation with efficiency gains that would not otherwise be possible. Considering all the
supply chain disruption in modern times, for example due to climate change, a reverse trend
to safety stocks is observable and customers satisfaction is increasingly defined by
dependable and reliable delivery of services and goods, so that bottlenecks such in the case
of Boeing’s production of the 787 Dreamliner do not turn into major delays, in a world where a
competitive advantage is defined by JIT.
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