The Need for Organisational Resilience - Chapter 7
work (see Figure 7.1)
Scoring: If your answers tend to the left, you tend to produce fewer insights into organisational resilience. If your answers are more on the right, your process triggers greater recalibration of resilience in your organisation.
Epilogue
In social as well as military science, managers and commanders tend to be portrayed as
rational human beings, able to rely on well-oiled organisational structures, procedures and
processes; incredibly farsighted and efficient in their ability to adapt to an ever-changing
environment. What is missing from this mosaic are the emotive dimensions of human
beings, whether they are operating in military institutions or in commercial organisations.
In the time leading up to WWII the French may have been less farsighted, and thus less
resilient in their ability to repulse a German invasion which was in itself a high-risk
undertaking. Ultimately, fighting on the ground was down to the ‘grunt’ (a term often used to
describe a low-level worker), the front-line infantry soldier and his survival instinct, and his
ability and willingness to kill.
[Text Box starts] Comment on de Jomini and Clausewitz
The Jominian Weltanschaung has had an unfortunate impact on the effectiveness of those military
services that embraced it. When military doctrine aims at a simplicity and a clarity possessed only by
the clean red and blue arrows of post-war military histories, it leaves the landscape littered with
smashed aircraft and the burnt-out hulks of tanks, not to mention dead and mutilated human beings.
Unfortunately, narrowly-educated wartime commanders have often attempted to make reality fit
doctrinal preconceptions, for example, the experiences of Eighth Air Force and Bomber Command in
the Second World War. In the former case, Eighth Air Force Commanders threw large unescorted
formations of B-17s against German fighter defences until their command came close to destruction
in the skies over Germany in October 1943. Similarly, Arthur Harris in 1944 nearly destroyed Bomber
Command in the Battle of Berlin in his effort to prove that independent ‘strategic’ bombing could win
the war by itself. D.C.T. Bennett, the commander of the Pathfinder force in Bomber Command, has
suggested that the best method for avoiding such unwillingness to face reality in the upper levels of
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